Anonymous, never cruel.

What belongs here

What isn’t allowed

• Bullying and harassment. Insults, mocking someone’s looks, body, identity or background, piling on, or sending note after note to someone who doesn’t want them.
• Threats and violence. Any threat, even as a “joke”, or praise for violence.
• Hate. Attacks on people for their race, ethnicity, caste, religion, nationality, gender, sexual orientation, disability or illness.
• Sexual content. Sexual messages or photos sent to people who didn’t ask for them, and sexual content of any kind involving anyone under 18. We report child sexual abuse material to the authorities and ban the account.
• Intimate images without consent. Sharing or threatening to share intimate images of anyone. We remove these within 2 hours of a report.
• Self-harm. Encouraging anyone to hurt themselves. If you’re struggling, reach out for help.
• Exposing people. Sharing someone’s address, phone number, workplace, private photos or secrets, or trying to uncover who sent a note.
• Lies that harm. Rumours meant to damage someone, impersonating a person or a brand, scams and fake giveaways.
• Spam and selling. Ads, links to collect people’s details, buying or selling anything, mass messages.
• Illegal things. Drugs, weapons, gambling, or anything else that breaks the law where you or they are.

Wisps and chats

• Wisps are for sharing a moment, not finding a hook-up or selling something. No phone numbers, social handles or links in wisps: we hold those back so nobody is pushed off Chupke.
• A chat only opens when both people want it. If someone says no, or stops replying, that’s the answer.
• Photos must be yours to share. No nudity, and nothing graphic. Borderline photos are blurred until tapped; explicit ones are refused.
• Never ask someone for photos, money, or to move to another app.

Games

Games are played with friends through a link. Keep answers about the game, not about tearing a friend down. Hosts: don’t share a round’s link where strangers will pile in, and remove an answer that crosses the line (every game has a way to report or remove one).

Anonymity

We protect anonymity: we never show a note’s sender to the person they wrote to, and senders choose for themselves whether to ever say who they are. Please don’t try to work out who sent something, and don’t pressure anyone to admit it. Anonymity doesn’t protect anyone from our rules or the law. If someone uses it to threaten or abuse, we can block their device and network from reaching you, and we work with the police when someone is in danger.

What we do when rules are broken

Every note, reply, wisp, message and photo is checked automatically before it’s delivered, and anything reported is looked at by a person. Depending on how serious it is, we may:

• hold back or remove the content;
• send a warning, or limit what the account can do;
• stop a sender’s device or network from reaching the person they targeted;
• suspend or permanently ban the account (and refuse new ones);
• report it to the police or other authorities, where the law requires it or someone is at risk.

When we act on your content or account, we tell you in the app (and by email if we have one): what we did, which rule it broke, and how to ask us to look again. If you reported it, we tell you what we decided.

If you think we made a mistake about your content or account, reply to that message or write to support@chupke.app and a person will look at it again.

Reporting

Every note, wisp, chat and game has a way to report and block. Reports are private: the person you report isn’t told who reported them. Here’s how, step by step. For anything urgent, email support@chupke.app. If someone is in immediate danger, call your local emergency number first.

Point of contact. For anything about content on Chupke, from users or from authorities, write to support@chupke.app. A person reads every message, in English. You don’t need an account to report illegal content: send the link, what it is, and why you think it breaks the law.